Frequently Asked Questions
Everything you need to know about sourcing quality home goods at Charlie's Wholesale.
What is the minimum order quantity (MOQ) for wholesale pricing?
To qualify for our wholesale rates, we require a minimum opening order of $500. Subsequent reorders have a lowered minimum of $200 to help you manage your inventory flexibly.
How do you handle shipping for large bulk furniture orders?
Bulk orders are shipped via LTL (Less Than Truckload) freight. Rates are calculated at checkout based on weight and destination. We provide a tracking number and a delivery window once your pallet leaves our warehouse.
Can I request samples before placing a large volume order?
Yes, we offer sample sets for most of our textile and hardware lines. Samples are charged at the retail rate, but we will credit that amount back to your account if you place a bulk order within 30 days.
What is your return policy for damaged or defective home goods?
Claims for damaged items must be filed within 7 business days of delivery. Please provide photographic evidence of the damage and the packaging; we will issue a full refund or send a replacement at no extra cost.
Do you offer blind dropshipping for home decor retailers?
Currently, Charlie's Wholesale focuses on bulk distribution. We do not offer individual dropshipping services at this time, as our logistics are optimized for palletized shipments.
Are your products compliant with safety and environmental standards?
Absolutely. All our home products meet or exceed standard safety regulations, including CARB Phase 2 compliance for wood products and OEKO-TEX certification for our premium linens.